Frequently Asked Questions
Below are some common concerns our clients have before booking a consultation. If you have other questions,
please reach out to our Support Team at firstname.lastname@example.org
Shopify, our design capabilities and its powerful e-commerce interface make it the perfect platform for our clients. We can also design websites on Wix, if you prefer.
You will get the chance to work with our team of experts. However, Shanelle, our founder, serves as head designer to give creative direction and the final stamp of approval before anything is delivered to you for review.
Our recently upgraded client process is designed to be an easy-going, and interactive experience. This means your open mind, cooperation, timely response, and excitement is always necessary to keep the project moving along. However, before your project begins, you will receive a checklist of items we MUST receive in order to kickstart your project.
We have a team of talented sketch artists that sketch every logo concept before building it out on our design software. This means that we can make your logo vision come to life, no matter how crazy it may seem. It also means that your logo is uniquely made just for you.
Before your project begins, you will be required to fill out an intake form as well as book a project kickstart call. Use this time to submit any and all ideas that you may have. We will take your ideas into consideration while designing but please remember that we design for brand longevity and versatility. It is important to have an open mind throughout the process. We promise you’ll love it!
No. Our branding bundles were carefully crafted to include all of the branding essentials a business needs. Each item is significant to the success of the process and the growth of your visual brand. We’ve created 3 variations to give our clients the ability to have a bundle catered specifically to their industry. Although things can not be taken away, additional designs may be added and will be quoted upon request.
No. All domestic orders are shipped for free. International orders, however, are required to pay a $20 shipping fee.
Yes, we offer installment plans. These can be discussed with you on your consultation call, if you request.