Revision Policy 

GENERAL DESIGN PROJECT REVISIONS

General designs are small design projects (logos, flyers, IG Revamps, etc.) Websites do not fall into this category. All general designs are created as proofs and sent to the client. Each design proof comes with two revisions. After a client approves the final proof, we assume that there are no more revisions to be made and your project is marked as completed.

General design revisions have a turnaround time of 3-5 business days. Due to our large project scope, general revisions are initiated and completed in the order received.

What Happens If You Need More Than Two Revisions?

Each project includes two revisions (minor & major) such as font change, picture change, colors, etc. If you pass this two-revision mark, you will be subject to an "Additional Revision" fee per revision.

What Happens If You Need a Revision After the Final Approval?

If for some reason you need a minor tweak such as wording after approving the final proof and haven't exhausted your two additional revisions; we may grant your request. The request would have to be made within two weeks of your project completion date. If it is outside of that two-week period, you will be subject to a "Redesign Charge” per design.

WEBSITE DESIGN TECHNICAL IMPROVEMENTS

With website design, you have a 30-day technical improvement period. That means that if you encounter any technical issues such as something not loading properly, freezing, etc. We will attempt to fix the issue for you free of charge. The technical improvement period does not include design changes.

WEBSITE DESIGN CHANGES

You will receive a website preview once your project is complete. If you'd like changes to made, they must be requested after the preview is sent and before you OK the site. OK'ing the site signifies that everything is good to go.

For design changes (images/graphics, layout, colors, font, etc.), you are allowed ONE MAJOR REVISION and TWO MINOR REVISIONS. Website revisions have a turnaround time of 7-10 business days. Due to our large project scope, website revisions are initiated and completed in the order received.

All revision requests have to be made within two weeks of your website preview delivery date. If it is outside of that two-week period, you will be subject to a "Redesign Charge" and/or an "Additional Revision Fee."

What is a MAJOR Revision vs. MINOR round of Revisions?

• Major Revision – A revision that changes the whole design completely (banner redesign, graphic redesign, additional apps and functions, etc.)
• Minor Revision – Small revision that requires changes to the text, font, layout, etc. but NOT a completely different design

What Happens If You Need More Revisions?

Each website design project includes ONE MAJOR REVISION and TWO MINOR REVISIONS. If you pass this these revision marks, you will be subject to the required fees.